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The following Terms and Conditions shall be incorporated by reference into, and made part of, any order submitted through https://www.tripsandfuel.com/ (hereby referred to as the “Company”).
This contract is between the Company and any customers working with commercial vehicles, such as brokers, freight forwarders, and motor carriers, along with the customer’s duly authorized agents (hereby referred to as the “Customer”).
These terms and conditions may be changed by the Company at any time, with or without notice. Furthermore, in the event of any unforeseen circumstances, the company shall not be held responsible or liable for any losses incurred as a result of failure to fulfill the agreement.
Services
Only documentation, filing, and permit application services are offered by https://www.tripsandfuel.com/. All other filing services must be provided by our affiliated company, https://www.tripsandfuel.com/.
2. The Customer must apply for Company services online using our state-of-the-art automated smart forms and provide valid contact information. Failure to provide accurate information can result in delays, fines, fees, and failure of permit status approval as the Company sees fit. It is a federal crime to submit false information in the attempt to commit fraud.
Upon receiving the order form, the Company will handle all application requirements except for parts that the Customer and their insurance company must perform. Once approved, the Company will issue the Costumer (in pdf format or a printout upon request) their approved permit. If needed, the Company may contact the Customer for additional information.
Payments
3. The Customer must pay upon submitting an online order. All payments are non-refundable.
4. The Customer may not use the same credit card twice. Once the credit card is charged, it will not be accepted as a method of payment again. Therefore, to place another order for the same service, the Costumer must use another approved payment method.
5. The Company reserves the right to cancel any order for any reason and at any time.
6. The Customer authorizes the Company to charge their valid credit or debit card on file for the cost stated using the smart form. Furthermore, the Customer understands that this authorization will remain in effect until the payment is made in full and that failure to pay may result in fines, fees, or delays.
Pricing Errors
7. If a service is listed on a Company website at an incorrect price due to a typographical or pricing error, the Company has the right to cancel or refuse any orders placed for services at an inaccurate fee.
8. The Company has the right to cancel these orders whether the order has been confirmed or not and the Customer’s valid credit card charged. If the Customer’s account has been charged for a purchase and the order is then voided, the Company will issue a credit to the card in the amount of the incorrect fee.
Disclaimer
9. Once the Customer receives proof of permit from the Company, the process is then considered complete and the Company has fulfilled their obligation. The Costumer is responsible for familiarizing themselves with the information in the permit provided. The permit will be issued according to FMCSA standards based on the information provided by the Costumer. The Company holds no responsibility for The Customer’s failure to comply with permitting requirements.